FAQ

Below you will see we’ve listed some of the common questions we receive, but if you have something else you would like to know make sure you Contact Us so we can help you out!

We will keep updating this page with other FAQs, as we receive them.

For information on how to navigate the submission process please watch the video below by the Awards coordinator Shah Leontarou, recorded at our 2022 SEN CAMP!

An Organisation must be a current financial member or a supplier/contract holder of Student Experience Network (SEN) to participate in these awards.

If you are not sure, check with the Head of your Organisation, or contact the SEN office.

There are currently 18 award titles. These have been grouped under six overarching categories, all relevant to the diverse landscape of student experience services and life on campus. See the full list.

The new Awards season covers initiatives, events, programs, etc. which take place between 1st January 2022 and 21st April 2023.

To be eligible for the Awards, your initiatives must have occurred between these time frames.

Individual award categories and the SEN Strategic Partner of the Year are excluded from these time frames. 

 

New-season submissions will close at 5.30 pm AEDT, April 21st, 2023.

 

Shortlisted Finalists will be announced towards the end of May 2023.

Winning entries will be awarded at the SEN Awards Gala dinner in June 2023 – date and location to be confirmed.

Yes!

  1. There is a new tiered entry format that some of you may not be familiar with; The ‘Award of Distinction’ level and the ‘Best of the Year’ level. You can choose either level for any of the entries you are submitting. The ‘Best of the Year’ level requires additional Innovation and Leadership criteria to be completed.
  2. RUBRICS. Each category is reviewed and scored against a rubric. Rubrics for each category are available to download on the submissions platform however, you can view an example HERE.
  1. Carefully read through the terms and conditions
  2. Familiarise yourself with all of the Awards and their criteria and identify the categories most relevant to your initiatives
  3. Decide if you will submit at the Award of Distinction level or the Best of the Year level for each submitting category
  4. If relevant, seek approval to share required information from the authorising Head of your Organisation
  5. Register your Organisation on the submissions platform
  6. Gather relevant information, data, and documentation to complete your submissions
  7. Complete a separate submission form for each Award category that you choose to enter
  8. Cross-check all information and get your submissions in by the closing date

Yes, you can log in and edit your submissions at any stage, up until the closing date.

You can add multiple initiatives into the same category if they are all relevant to that category however, you cannot submit the same initiative into multiple categories.

You need to decide which category your initiative fits into best and only enter it into that category.

Yes, supporting documents (logos, photos, spreadsheets etc) must be less than 5mb each.

Submitting to the SEN Awards can provide great benefits to organisations as well as individuals:

  • Gain industry recognition and be seen as leader’s in the student services sector
  • Increase marketability by adding winner or finalist status to email signatures; websites; employment ads; social media; tender applications etc
  • Positive engagement with staff, students, customers and suppliers
  • Provide recognition to colleagues, staff, or suppliers with an individual award
  • Inspire others in our sector
  • Secure a scholarship for yourself or a colleague (*only available to members of SEN, conditions apply).
  • Celebrate with your peers at the SEN Awards Gala Dinner
  1. Confirm that your organisation is a financial member of SEN or a recognised supporting supplier of SEN member organisations
  2. Check the categories to make sure you have the right initiatives to meet the criteria
  3. Check that you have the time, resources and enough data and information to successfully complete your entry
  1. Dedicate one person to be responsible for overseeing your submissions. This person will organise the collating of all the details and data required for the proposed entries, work on the narrative of your entries, and write the submissions.
  2. Review the terms and conditions
  3. Review each award category  carefully to make sure you choose the Award/s with the best fit for your initiatives
  4. Register your organisation on the submissions platform
  5. Read through the rubric for the category you are submitting in
  6. Check that you have enough details to successfully complete all of the relevant criteria.
  7. Schedule meetings with your people to check all the submission details and make sure nothing has been missed
  8. Utilise any in-house marketing and graphics people to add a professional touch to the submission
  9. Consider what you can leverage from your brand and your market following (marketing material, photos on file, social media status)
  10. Take time to answer each criteria properly and maintain enthusiasm for your story
  11. Allocate enough time to complete the submission to the best of your ability, put your efforts into the presentation and the way it looks and reads. Don’t leave your submission/s to the last minute
  12. Provide evidence to verify your claims and your successes.  Support your narrative with facts, figures, feedback responses, and evidence-based data
  13. Keep language familiar and refrain from using jargon or acronyms that the judges may not be familiar with
  14. Check all grammar and spelling

We have seen hundreds of wonderful initiatives and individuals participate in the Awards over the years (previously known as CampusLink Awards). Take a look at the Award winners from 2022, 2021, and 2020 for some inspiration.

Jury Panels are made up of sector experts and independent industry professionals with expertise relevant to the awards they are reviewing. Jury members are given two weeks to independently review all submissions for an award. They then participate in an online conference call where each jury panel discusses and collaborates on the final outcome for the category they are judging.

Each award category is allocated to a handpicked Jury Panel, based on their skills, knowledge, experience, and expertise.

You can contact the Awards Coordinator via the Contact Form